Ebaje Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

Welcome to ebaje.vip. We know you have questions before sharing personal information online — where it goes, who can see it, and whether it is safe. This Privacy Policy is designed to answer all of those questions clearly.

Ebaje is a trusted online gaming platform serving millions of users across Bangladesh. Your trust is our most valuable asset — which is why our Privacy Policy is written in a clear, user-friendly way so you always know exactly how we handle your information.

This policy applies equally to the ebaje mobile app, website, and all related services. Whenever you use our platform — from creating an account to playing games, making deposits, or contacting customer support — this Privacy Policy is in effect.

2. What Information We Collect

Ebaje only collects information that is strictly necessary to provide our services. We never ask for data we do not need.

Information Collected at Registration

• Full name and date of birth (for age verification)
• Mobile number and email address
• District or division of residence
• Preferred username and password (encrypted)

Identity Verification (KYC) Information

• National ID number and photo
• Passport or driving license (as an alternative)
• Selfie or liveness verification photo

Payment & Transaction Information

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit & Withdrawal Schedule

Automatically Collected Information

• IP address and device information (model, operating system)
• Browser type and version
• Active session duration and navigation patterns on the platform
• Gaming session data and betting history

Data Types	Reason for Collection	Retention Period
Personal Identification Information	Account Creation & KYC Verification	Active account duration + 5 years
Payment Information	Transaction Processing & Fraud Prevention	7 years from the date of transaction
Gaming History	Responsible Gaming Monitoring	3 years after account closure
Device & IP Information	Security & Fraud Detection	1 Year
Customer Support Conversations	Service Quality Improvement & Dispute Resolution	2 Years

3. How We Use Your Information

Ebaje uses your personal information solely for the purposes outlined below — nothing more.

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To ensure secure transactions during deposits and withdrawals.
• Fraud Prevention: To detect duplicate accounts or suspicious activity.
• Responsible Gaming: To identify excessive gaming patterns and provide timely support.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Customer Support: To resolve your issues quickly and effectively.
• Legal Obligations: To comply with requests from relevant legal authorities.
• Platform Improvement: To analyze usage patterns for bug fixes and new feature development.

4. Information Sharing Policy

Ebaje handles your data with the utmost care. It may only be shared in the limited circumstances listed below:

• Service Provider Partners: With a select group of trusted partners for payment processing, KYC verification, or technical support — strictly for defined purposes and under the same confidentiality obligations.
• Legal Requirements: We are legally required to comply with valid court orders or official requests from government authorities.
• For fraud investigations: In cases involving serious fraud, relevant information may be shared with the appropriate authorities during an investigation.
• In business transfers: If ebaje changes ownership for any reason, users will be notified in advance and the same privacy standards will be maintained.

Your data is never shared for any reason outside this list. In particular, selling data to advertisers or data brokers is strictly prohibited.

5. Security Measures

Ebaje follows the highest industry standards to keep your data secure. Here is a brief overview of our security framework:

• SSL/TLS Encryption: All data transmitted through the site and app is protected with 256-bit encryption.
• AES-256 Database Encryption: Stored data is secured with advanced encryption algorithms.
• Two-Factor Authentication (2FA): An added layer of security at login for extra account protection.
• Regular Security Audits: Regular cybersecurity audits conducted by third-party experts.
• Limited Access Policy: Only authorized personnel can access specific data.
• Data Backup: Data is regularly backed up to secure servers.

6. Cookie Policy

Cookies are small text files stored in your browser. ebaje uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and keep the platform running properly. The site cannot function without these.
• Performance Cookies: Anonymous data collection to understand which sections of the site are used most.
• Functional Cookies: To remember your language preferences and gaming settings.
• Analytics Cookies: To analyze platform usage and improve our services.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7. Your Rights

You have important rights regarding your personal data on ebaje. We respect those rights and are ready to assist with any request.